WHO WE ARE.

For more than forty years, we have been the right partner for the protection of businesses and communities that have chosen to share with us their journey towards the future. We know the needs of each and every one of you well, and we know how to choose from our teams the professionals best suited to your requirements: a personal touch that makes all the difference and allows us to develop tailor-made solutions with high professional content. Our offices, spread throughout our host territories, allow us the ability to coordinate a network of collaborations capable of generating value.

Our History

Forty years of experience, over 160 employees and a network of professionals built around you.

We were founded in 1979 in Trento as an insurance brokerage company, a group of qualified professionals with very clear ideas on how to connect with their market: extensive knowledge of the sector and a relationship that is always personal and exclusive.After little more than a year, Istituto Atesino di Sviluppo S.p.A., a holding company with interests in the financial, banking, industrial, energy, environmental, real estate and insurance sectors, entered into our capital. A company with more than 90 years of history behind it, with which INSER had the opportunity to develop its full potential: it is the beginning of an exponential growth that has seen us grow as an increasingly popular player in the sector.What rewards us, then as now, is our ability to have an in-depth knowledge of the markets and sectors in which companies and public administrations operate on a daily basis.With the acquisition of new market shares in the industrial and banking segments, the need to grow and expand emerged: INSER’s second office was opened in Brescia in 1996, followed by offices in Vicenza and Milan. Between 2010 and 2020 we completed the acquisitions of Studio Garulli Insurance Broker srl, S. Lorenzo srl, & Professional Brokers Associati srl (PBA).In the two-year period 2022 -2023 we acquired Agibroker srl of Vicenza, Assibroker srl of Langhirano (PR) and EnneEmme srl of Udine, inaugurated the new headquarters in Udine. In July 2023, Verlingue, an independent international broker family-run for four generations, with the aim of entering the Italian insurance market and strengthening its position in Europe, chose Inser and acquired the majority shareholding.A new journey has just begun: new perspectives, new technologies and new looks towards the future are just waiting to be discovered, together.

About Verlingue

Since July 2023 Inser Spa has been controlled by Verlingue. Insurance intermediary specialized in the protection of companies, Verlingue is a subsidiary of the Adelaïde Group. Committed to supporting entrepreneurs, Verlingue’s ambition is to make the management of business risks and the protection of employees a true lever of value creation and performance for its customers. With offices in France, Portugal, Switzerland, the UK and Italy, and through its partners in more than 100 countries, Verlingue accompanies its customers in the long term and at all times, to better understand and anticipate new risks with the aim of designing and managing, together with them, simple and efficient solutions to protect their activities (business risks) and their collaborators (complementary social protection and pension).1,350 employees, of which 550 internationally2.350 M€ of prizes negotiated on behalf of its customers Present in 5 countries in Europe


About Verlingue

Since July 2023 Inser Spa has been controlled by Verlingue. Insurance intermediary specialized in the protection of companies, Verlingue is a subsidiary of the Adelaïde Group. Committed to supporting entrepreneurs, Verlingue’s ambition is to make the management of business risks and the protection of employees a true lever of value creation and performance for its customers. With offices in France, Portugal, Switzerland, the UK and Italy, and through its partners in more than 100 countries, Verlingue accompanies its customers in the long term and at all times, to better understand and anticipate new risks with the aim of designing and managing, together with them, simple and efficient solutions to protect their activities (business risks) and their collaborators (complementary social protection and pension). 1,350 employees, of which 550 internationally 2.350 M€ of prizes negotiated on behalf of its customers. Present in 5 countries in Europe


Mission

The world is in costant motion. To protect the work of companies and communities, we need knowledgeable, innovative, quality solutions that create value.

Vision

We find the right solutions to improve the work and lives of companies and social clusters by creating intelligent, market-driven, predictive insurance services.

Company data

COVERHOLDER AT LLOYD'S

Thanks to our Lloyd's Coverholder status, we are able to offer you particularly advantageous agreements and provide insurance cover for atypical risks.

Net worth € 12.217.214Turnover € 16.904.676Net profit € 3.280.513ROE 26,9%ROI 18,3%ROS 25,2%

Group turnover € 20.251.914

Company data

COVERHOLDER AT LLOYD'S

Thanks to our Lloyd's Coverholder status, we are able to offer you particularly advantageous agreements and provide insurance cover for atypical risks.

Net worth€ 12.217.214Turnover strong € 16.904.676Net profi€ 3.280.513ROE 26,9%ROI 18,3%ROS 25,2%

Group turnover€ 20.251.914

INVESTEE COMPANIES

Inser S.p.A. participates with its own share in the companies:

S. Lorenzo srl (100%)Esse Consulting srl (100%)Assibroker Consulting srl (100%)Wholesale Insurtech Network srl (5,31%).

Compliance

Compliance ensures that the company's activities comply with laws, regulations, procedures and codes of conduct. Below we publish the most significant documents.

Documents in PDF format available

Definition of 'complaint':

a statement of dissatisfaction in writing with an insurance undertaking, an insurance intermediary or a listed intermediary relating to an insurance contract or service; requests for information or clarification, claims for damages or contract performance are not considered complaints. As provided for in ISVAP Regulation No. 24 of 19 May 2008, as amended by IVASS Order no. 46 of 2016, it should be noted that it is open to the policyholder, without prejudice to the possibility of appealing to the judicial authorities, to submit a written complaint to the intermediary.We also inform you that, should you not be satisfied with the outcome of the complaint or should you not receive a reply from the intermediary within the legal deadline (45 days from the date on which the complaint was received), you may contact IVASS, Servizio Vigilanza Intermediari, Via del Quirinale n. 21 - 00187 Rome, attaching the documentation relating to the complaint handled by the intermediary. Complaints addressed in writing to IVASS must state:- name, surname and domicile of the complainant, with telephone number if applicable;- identification of the person or persons whose actions are complained of;- brief and comprehensive description of the ground for complaint;- a copy of the complaint submitted to the intermediary and of any reply provided by the intermediary;- any useful documents to describe more fully the relevant circumstances. In the event of collaboration in the performance of insurance mediation activities pursuant to Article 22 of Decree-Law No. 18 October 2012, no. 179 (e.g. Broker with Broker, Broker with Agency or Broker with Company Management), claims are handled by the Intermediary who has the direct relationship with the insurance company. On the other hand, the intermediary who cooperates with the one who has the direct relationship with the insurance undertaking is considered a 'collaborator'. Complaints may be submitted using the attached form, which is also available at our offices, by registered letter with acknowledgement of receipt, or by e-mail to the following addresses: Trento office:Registered mail with return receipt: INSER SPA - Complaints - Viale Adriano Olivetti, 36 - 38122 Trento (TN)PEC: trento101@pec.inserspa.eu Brescia office:Registered mail with return receipt: INSER SPA - Complaints - Via Moretto 38/B ang. Via L. Einaudi 2 , 25122 BresciaPEC: unit101brescia@pec.inserspa.eu Vicenza office:Registered mail with return receipt: INSER SPA - Complaints - Via Legione Antonini, 138/A - 36100 Vicenza (VI)PEC: unit102vicenza@pec.inserspa.eu Milan office:Registered mail with return receipt: INSER SPA - Complaints - Piazza Della Repubblica, 3 - 20121 Milan (Mi)PEC: unit101milano@pec.inserspa.eu Parma office:Registered mail with return receipt: INSER SPA - Complaints - Piazzale C. A. Della Chiesa,17 - 43121 Parma (PR)PEC: unit101parma@pec.inserspa.eu Rieti office:Registered mail with return receipt: INSER SPA - Complaints -Piazza Martiri della Libertà, 21 - 02047 Poggio Mirteto (RI)PEC: rieti@pec.inserspa.eu Bergamo office:Registered mail with return receipt: INSER SPA - Complaints - Via F.lli Calvi, 2 - 24122 BergamoPEC: bergamo@pec.inserspa.eu Udine office:Registered mail with return receipt: INSER SPA – Complaints - Via Oderzo, 2 - 33100 Udine (UD)PEC: udine@pec.inserspa.eu

Complaint Submission Form

RCA Transparency

ISVAP Regulation No. 23/2008 Regulating the transparency of premiums and terms and conditions of contracts in compulsory motor vehicle and watercraft insurance - Amount of commissions or fees paid by undertakings in Motor Third Party Liability policies

Pursuant to the provisions of Article 9 of Implementation Regulation 23/2008 issued by ISVAP (now IVASS) regulating the transparency of bonuses and conditions of contract in compulsory motor and watercraft insurance, for RCA contracts, Inser Spa makes available the table specifying the commission levels paid to the broker by the insurance company with which the broker has business relations for RCA. The updated data contained in this table is available at the intermediary's premises.

Car insurance commission table

Team


Pierpaolo Ruggeri

MANAGING DIRECTOR


Christina Lirusso

ADMINISTRATIVE MANAGER


Rossella Carapezzi

COMMUNICATION AND QUALITY DIVISION


David Lee Rodriguez

INTERNATIONAL DIVISION


Maurizio Morelli

COMMERCIAL DIVISION


Claudia Barbiero

TECHNICAL DIVISION


Irvano Manara

TECHNICAL DIVISION


Margherita Gambassi

Compliance division

New perspectives, new technologiesand new glances into the future

Beyond the unexpected

News

Get in Touch